Last Updated: September 2026
The short version: DIY Parcel Negotiations never logs into your carrier account, never asks for your carrier credentials, and never stores them. You export your own invoice data and upload it to us. We use it for your negotiation package and nothing else.
DIY Parcel Negotiations ("DIYPN," "we," "us," or "our") does not access your UPS or FedEx account at any point in your engagement. We do not request your carrier login, we do not store carrier credentials, and we do not use invite-only or delegated access to your carrier systems. There is no step in our process where DIYPN touches your carrier account.
You export your own invoice data as a CSV file from your carrier's billing portal, following the step-by-step instructions we provide. You then upload that file through our secure intake form. The export is performed by you, on your own login, and you control exactly which accounts and date ranges are included.
Uploaded files are stored in a private DIYPN Google Drive folder created for your engagement only. Access to customer files is limited to the two founders of DIYPN. If that changes as we grow, this policy will be updated before any additional person is granted access.
Your data is used solely to build your negotiation package and to support you through your negotiation. It is not used for any other purpose. This use is governed by the Mutual Non-Disclosure Agreement you acknowledge at intake, which protects your confidential shipping data and our proprietary methods alike.
Our customer relationship system holds your contact and company details, your carrier, and your spend tier. It never holds your uploaded files, your invoice data, or your signed NDA and consent forms. Those stay in the private engagement folder described above.
Payments are processed by Stripe. DIYPN never sees, receives, or stores your card number. Your payment details are handled entirely within Stripe's PCI-compliant environment.
The support you receive during your negotiation, including from NASH, our negotiation guidance assistant, is grounded in your own results. Your data is never pooled with, compared to, or used to inform another customer's engagement.
Uploaded files are retained for a minimum of 90 days from delivery of your negotiation package, so we can support you through your negotiation and any follow-up rounds. If you are a recurring reporting customer, files are retained for the duration of that reporting relationship. Personal contact information is governed by our Privacy Policy.
Our administrative systems are protected with two-factor authentication. Our analysis methods and rate benchmarks never leave DIYPN as a file; the only document that leaves is the carrier-facing request we build for you.
No. We never log into your carrier account and never ask for your login. You pull your own invoice export and upload it to us.
No. There is no step in our process that requires them, so we never collect them and have nothing to store.
The two founders of DIYPN. Files live in a private folder created for your engagement only. This policy will be updated before anyone else is granted access.
Yes. Contact us at info@DIYParcelNegotiations.com and we will confirm deletion of your uploaded files, subject to any active reporting relationship you have with us.
We may update this policy from time to time. Updates are effective when posted on this page.
Negotiate like a pro without hiring one. DIY Parcel Negotiations equips shippers with structured data, benchmark-informed insight, and disciplined frameworks to run and control their own UPS and FedEx negotiations.
Learn more in our Security & Account Access Policy.
DIY Parcel Negotiations
1900 E Golf Rd
Suite# 950
Schaumburg, IL 60173
For General Inquiries –
