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Last Updated: September 2026 · GDPR-Compliant Where Applicable
DIY Parcel Negotiations ("DIYPN," "we," "us," or "our") operates this website (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect personal information, and outlines your rights under applicable data protection laws, including the General Data Protection Regulation ("GDPR"), where applicable. By using the Site, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide to Us
When you contact us, request information, or sign up for updates, we may collect:
- Name
- Email address
- Company name
- Phone number
- Business address (city/state/zip or similar)
Information Collected Automatically
When you visit the Site, we may collect:
- Pages viewed and time spent on the Site
- Browser, device, and operating system information
- IP address or approximate location derived from it
- Referring and exit pages
Lawful Bases for Processing (GDPR)
Where GDPR applies, we process personal information based on:
- Consent (e.g., marketing or email communications)
- Legitimate interests (e.g., operating, securing, and improving the Site; responding to inquiries; business development)
- Legal obligations, where applicable
You may withdraw consent at any time where processing is based on consent.
How We Use Information
We use personal information to:
- Operate and maintain the Site
- Respond to inquiries and provide customer support
- Improve Site functionality, performance, and content
- Monitor usage, security, and technical issues
- Send communications you have requested or opted into
Analytics (Google Analytics)
We use Google Analytics to understand how visitors use the Site and to improve content and performance. Analytics data is used in aggregate form and is not intended to directly identify individual users. Google's data practices are governed by its own privacy policies, which we encourage you to review.
Cookies and Similar Technologies
We use cookies and similar technologies to:
- Enable essential Site functionality
- Remember user preferences
- Support security, analytics, and performance monitoring
You can control cookies through your browser settings. Disabling cookies may limit certain Site features.
Email Communications
If you opt in to receive email communications, you may unsubscribe at any time using the link provided in our emails. Requests are processed within a reasonable timeframe.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights Under GDPR
If you are located in the European Economic Area or the United Kingdom, you have the right to:
- Request access to personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact info@DIYParcelNegotiations.com. You also have the right to lodge a complaint with your local data protection authority.
Sharing and Disclosure of Information
Service Providers
We may share information with trusted service providers who assist with operating the Site or delivering services (such as website hosting, analytics, email delivery, form processing, payment processing, and customer relationship management). These providers are authorized to use personal information only as necessary to perform services for us.
Legal Requirements
We may disclose information if required to comply with legal obligations or to protect rights, property, safety, or to investigate potential wrongdoing.
International Data Transfers
Personal information may be processed or stored in jurisdictions outside of your country of residence, including the United States. By using the Site, you consent to such transfers in accordance with this Privacy Policy.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
For how we handle the carrier invoice data files you upload as a customer — where they are stored, who can access them, and how long they are kept — please see our Security & Account Access Policy.
Children's Privacy
The Site is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Interest-Based Advertising
We may work with third parties that use cookies or similar technologies for analytics or interest-based advertising. You can learn about opt-out options through industry programs such as the Digital Advertising Alliance.
Social Networking Features
If you choose to interact with social networking features, we may receive information based on your privacy settings with those platforms. You can control or revoke permissions through the applicable social network.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates are effective when posted on this page.
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